Shipping Information
* We ship to the Worldwide.
* £ 4 per item for shipping (this cost includes packing,testing and quality control of the product)
* UK : Products are shipped by Royal Mail 1st class recorded delivery unless otherwise stated (3-6 working days after the item has been shipped)
* US: Products are shipped by UPS (The deliver time is usually 3-7 business days)
* If item are out of our UK's and US's store, we will ship item to you by EMS.(The deliver time is usually 7-10 business days)
* Items are generally shipped out the next business day after payment has been verified (Sat & Sun excluded)
* We are not responsible for wrong or undeliverable addresses, however if an item is lost during the delivery process our customer support team will try to resolve the matter in the most acceptable way to both parties concerned.
* The final price of all payments including VAT must be prepaid before shipment of the item. Sorry we do not accept cash on delivery.
* Other country pls contact us order@laptoppartsshop.org
Terms and Service
* All items carry a one year warranty from date of purchase and carry a 30 day satisfaction guarantee policy.
* If items are returned within these 15 days a full refund of the product price will be given (excluding shipping costs unless it is proved that the return is a result of our error)
* If an incorrect item has been ordered it must be returned within the first 15 days to receive a full refund totalling the cost of the item, there after only an exchange or replacement is available.
* During the first 90 days from date of purchase we will repair or replace any defective products.
* After 90 days and up to one year of purchase, we will, subject to inspection repair the defective products or replace it with a new or reconditioned unit.
* If you the customer are returning the product for a refund after the 15 day satisfaction guarantee period it is to the companies discretion that up to a 25% restocking fee maybe charged.
* Please contact us before returning the item as you will be issued with a returns merchandising authorisation number which will speed up the quality of service to you the customer.
* Action will only be taken upon the receipt of the returned item.
* The warranty does not extend to the electrical equipment that is used with the product.
* With regards to batteries the warranty does not cover cell depletion. A battery that still holds 80% of its capacity after 12 months is considered to be normal.
* Warranty is void if products have been tampered or misused.
Return policy
Item must be returned within: 7 Days of receipt
Return policy details:
We do not allow returns without first requesting an RMA (Returned Merchandise Authorization). Defective products must be returned within 15 days from the date you placed your order. We will refund you the full product price (no shipping and packing fee) . Return policy is exchange only, in all cases, buyers pay for shipping at their own cost to return products for exchange or refund, and postage cost is no refundable, sellers pay for the resending fee.
